we currently accept domestic and international credit and debit card payment through
PayPal and Google Checkout.
when you are ready to check out, you will be able to choose between these options.
All promotions and discounts are applied on the last page of the checkout process
if you would like to make a payment through bank wire transfer or another wire service, please send an email to info@shopfatal.com to request information for sending wire transfer payment
how to use promo/discount codes
please visit our promos & codes page for all current promotions and codes
when using PayPal - you will be able to enter your promo code and see the discounted amount on the very last page of checkout.
when using Google Checkout - because Google Checkout does not have the ability to apply promo codes for specific items, we will apply your discount in the form of a refund after your order has been placed.
shipping
within the USA
all u.s. orders of $100+ receive free USPS Priority Mail shipping
we ship using USPS Priority Mail. for orders below $100 there is a flat rate of $8.95 per order, unless otherwise specified in a shipping promotion.
orders are usually shipped within 24 - 36 hours after you receive email confirmation. the delivery window for this service is approximately 3-4 business days after order has shipped. overnight service is available through USPS express mail. the rate is shown during the checkout process.
International orders
USPS priority mail (approximately 6-15 business days)
Order Amount
Under $100
= $34.95
$100 - $200
= $39.95
$200 - $500
= $44.95
$500 - $800
= $49.95
Orders of $800+ = free shipping
all estimated worldwide delivery times are given by the USPS and are dependent upon variables such as customs clearance time.
we will attempt to ship your international order within 24 - 48 hours. once your order is shipped, you will receive an email from shopfatal.com with your label/tracking number.
you will be able to track your package at usps.com
once your item has been shipped it is no longer in our possession and we are unable to give any more information on your package than you will find with the tracking function at the USPS site
problems with delivery
within the USA- for priority mail packages not delivered within 8 business days, please notify us so that we may open an investigation with the carrier. if your package cannot be located upon the
completion of the investigation we will refund your original purchase
amount.No refunds will be given until a determination is given by USPS.
international
Priority Mail International - please notify us if your package has not arrived within 14 business days after you have received a tracking number so that we may open an inquiry with USPS to locate your package.
We can open an inquiry only after the above-mentioned amount of time has passed. traces can take from 30-90 days depending upon the postal policies of the destination country. if your package has not been located upon the completion of the trace, your original purchase price will be refunded.
we will not issue a refund for a lost package until we are notified of the inquiry results from USPS.
sales tax
we only collect sales tax on applicable items to orders being shipped within the US in the state of MN.
if your order is being shipped to any other US state or territory, or to an APO/FPO address, no tax will be applied.
for international orders, you may be assessed customs charges and fees for your purchase by your local authorities. these charges are the responsibility of the recipient. we have no information about these charges and are not able to advise. These charges should be considered above the total cost you pay during the checkout process.